Common elevator mistakes directly affect both user safety and system lifespan.
At Sanel Elevator, we have compiled the most frequent elevator usage errors and essential elevator safety precautions to help users stay informed and protected.
In this article, you’ll find step-by-step guidance on how to use elevators safely and correctly.
⚠️ 1. Exceeding the Weight Capacity
Every elevator has a specific weight limit indicated on the capacity label inside the cabin.
Overloading creates serious strain on the motor and suspension system.
If the elevator signals you with lights or sounds, reduce the load or ask the last passengers to exit.
Always respect the stated capacity to ensure long-term system reliability.
🚪 2. Blocking the Doors While Closing
Never place your hand, foot, or any object between closing doors.
Modern sensor systems automatically detect passengers, but manual interference can still cause accidents.
The safest option is to wait for the door to close without intervening.
💡 3. What to Do During a Power Outage
If power is cut off, stay calm.
Most elevators have an automatic “landing system” that activates during power failures, taking you safely to the nearest floor and opening the doors.
Keep in mind — this system works only in power outages, not in mechanical failures.
👶 4. Do Not Let Children Ride Alone
Children under 12 years old should never use an elevator without adult supervision.
Unsupervised children might press the wrong buttons or panic, leading to potential safety risks.
Parents should teach their children the basics of elevator safety from an early age.
🔒 5. Do Not Force Floor Doors Open
Never try to open floor doors before the elevator has completely stopped.
Doors only unlock when the cabin aligns correctly with the floor.
Forcing them may cause mechanical damage and pose serious safety hazards.
🔥 6. Do Not Use Elevators During a Fire
Using an elevator during a fire is extremely dangerous.
Smoke detectors inside the system detect fire, cancel external calls, and move the elevator to the exit floor before shutting it down.
After a fire, always call authorized service technicians for inspection.
🚨 7. If the Elevator Stops Unexpectedly
If the elevator suddenly stops, do not panic or force the door open.
Press the alarm button or use the intercom to contact support.
You will not run out of air inside the cabin. Wait calmly until professional help arrives.
🖲️ 8. Pressing the Wrong Floor or Hitting the Door
Avoid pressing buttons repeatedly or hitting the door.
Rough use can shorten the lifespan of the electronic systems.
Proper elevator use starts with careful and respectful handling.
🧾 9. Using Elevators Without Regular Maintenance
Regular maintenance is the foundation of elevator safety.
Check the next maintenance date on the inspection label inside the cabin.
Only use elevators serviced by authorized technicians to ensure reliability and safety.
Learn more about Sanel Elevator’s Maintenance Services.
Even small mistakes can lead to serious consequences.
Common elevator mistakes can be easily prevented through awareness and responsible use.
At Sanel Elevator, our mission is to ensure safe, sustainable, and comfortable vertical transportation for every user.
